Fast, efficient with multiple payment options. Price was cost-effective. Came out the same day of requested service, and problem was fixed within 4 hours of making the initial call for service.
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To say I'm impressed with Oscar in an understatement. I contacted Mr Sprinkler repair in spring of 2023 as we had several broken sprinkler heads. Oscar noticed we had a lot of water accumulating in the back of our yard and proposed a solution. Later in fall, we noticed the system wasn't working because our landscaper had cut wires and messed up. Oscar came the next day to fix what someone else had broken. A week later, after a lot of rain, I noticed water not draining fast enough. Our yard was flooding. I called and Oscar came the next day, working all day in pouring rain. He upgraded his installation to a higher capacity drainage system (pump) and now everything is functioning properly. These services do not exist anymore! Oscar simply has your back. He is so dedicated, unbelievable.
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Juan Sanchez and his assistant worked diligently and expertly. Very hard and dedicated workers.
Response from Mr Sprinkler Repair :
Thank you Jeff for taking the time to review your experience with our team! We are delighted to hear that Juan Sanchez and his assistant worked diligently and expertly. We strive to provide top quality service at Mr. Sprinkler Repair, so it is rewarding to have confirmation from one of our valued customers that we are achieving this goal. Please do not hesitate to reach out if there is anything else we can help you with in the future.
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Two very nice and helpful gentlemen
Response from Mr Sprinkler Repair :
Thank you so much for your kind words, Sondra! We are delighted to know you had a positive experience with two of our service technicians. Excellent customer service is an important part of what we strive to offer every customer, and we are glad that was achieved in your case. We really appreciate you taking the time to provide us with your feedback and we hope you will think of us the next time you need any sprinkler repair needs addressed. Thank you again!
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Juan Sanchez is great - thorough, diligent, knowledgeable, hard working, and very nice.
Response from Mr Sprinkler Repair :
We are so happy to hear your positive review of Juan's work with Mr Sprinkler Repair, Jeff. We take great pride in our services and ensure quality assurance amongst our team members. It is through client feedback like yours that we can continue to provide our customers with excellent service. Juan will be thrilled to hear you had such a great experience working with him and we thank you for the kind words. We look forward to helping you repair any future issues with your sprinkler system!
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Response from Mr Sprinkler Repair :
Thank you so much for your kind words, Kristina! We're thrilled to hear that you were pleased with the services provided by Mr Sprinkler Repair. Our team strives to always provide excellent customer service and high quality workmanship in every job we do. Please don't hesitate to get in touch if you need any help with your sprinklers in the future.
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Mr Sprinkler was a great experience from the start with the call taker being friendly and helping get us on the schedule quickly. They had us scheduled for the next day, but got us a technician the same day. Juan was our technician and was friendly and provided excellent service. Juan quickly found and fixed our leak and even added four heads to better water our beds, he also adjusted our system to better water our yard. I could ask for better service.
Response from Mr Sprinkler Repair :
Thank you for your wonderful 5-star review, TJ! We are so pleased to hear that Juan was able to quickly locate and fix your leak, and take the extra step of adding more sprinkler heads and adjusting your irrigation system. It's service like this that keeps our customers coming back, so we are happy you took the time to provide us with such high praise. We strive to provide excellent service to each of our customers, and Juan is an essential part of that mission. I'm thrilled it was reflected in the work he did for you during your visit! Thank you again for choosing Mr Sprinkler Repair and if there's anything else we can do for you in the future, please don't hesitate to reach out.
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Knowledgeable, communicative, self sufficient. Will call again.
Response from Mr Sprinkler Repair :
Thank you, Kyle, for your kind comments. We are happy to have been of service to you and we appreciate your feedback. We take pride in our team's ability to meet customer needs fast and efficiently. We are gratified to know that you found our sprinkler services excellent and fair priced; we strive to balance value with quality. In addition, we are glad to hear that our team is communicative and self-sufficient; those qualities are reflected in our commitment to provide exceptional customer experience every time. We look forward to seeing you again soon!
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Technician came out to locate and repair a leak in my sprinkler system. I only wish he had looked at the leak really good before turning on the sprinkler system. Once everything was wet, it was extremely hard to locate the leak. I suggested that the leak may be from one or two sprinkler heads by the street and driveway. He dug two holes around the wo sprinkler heads but couldn't find the leak. He really tried hard and I know he did the best he could to locate the leak. However, I still have the leak as I can see the water running down my driveway despite 100+ temperatures. Overall, the technician was really professional, nice, and a hard worker. However, I can't give a great rating since I still have a leak.
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Daniel took care of my problem and did a little rescheduling of my sprinklers to better use the drip irrigation in some of my beds. Thank you
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DANIEL DID AN EXCELLENT JOB REPARING MY SPRINKLER SYSTEM. HE WALKED ME THROUGH EACH CYCLE. EVERYTHING WORKS PERFECTLY NOW
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Tech tried several options to repair to prevent buying new controller. Eventually had to buy new one. Good price and excellent service.
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Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns